As a web design company I often ask my clients if they would use my affiliate link for HostGator hosting when they decide this is who they want to use. They understand that we will get a commission and happily do this.
I have to say over the years there have been issues but all have been resolved successfully with many emails back and forth, and going up the ranks.
A client signed up for hosting at HostGator through our affiliate link as CJ. I saw the click but no commission so I contacted them. After a few back and for emails this was the final response.
“Thank you for contacting us with your concerns. Unfortunately, I am the final say on all affiliate related issues. That’s correct with regards to how our system works–but we have two systems: our CJ system and our In-House affiliate system. Any in-house affiliate cookie will override the CJ one. That’s just the way the system works.”
So CJ affiliates of HostGator did you know this? Did you know that you have to ensure your clients clear a cookie if they EVER visited Hostgator as their “In-House affiliates” will overwrite your click even if you are the last affiliate click.
Oh yes, a reminder of their terms.
Cookie Tracking Information
Our affiliate program uses cookie tracking to track and award sales made through the referral link.
The tracking cookie is valid for 60 days and is awarded on a last click basis — meaning, if someone uses your link before sign up, it will overwrite any other affiliate cookie currently in their system.
So this is not true. No tracking cookie is valid for 60 days, well unless it is their “In-House Affiliate System”.
So CJ HostGator affiliates, you have no doubt lost affiliate commissions as we have. Know that you have to ensure that anyone who clicks on your affiliate link cleans their cookies first so you get credit.
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