Friday, October 03, 2008

Google Analytics - Set-up For Your Client - Blow Yours Off!

Ok so the title may sound a bit strange but let me tell you what happened.

First, anyone that works in my field no doubt has set-up Google Analytics for clients and put coding on their pages. Usually they sign-up and give you their account information so you can enter the domains and inset the code - right. That's normally what happens with me.

A couple of weeks ago a client wanted me to set-up his analytics. He wanted me to do this through his Adwords account. In order for me to do this I had to get admin privileges. That was fine and I set up his sites and put the coding in. No problem, all worked fine. Except when I went to check my own Google Analytics for my sites. Guess what happened - yep!

I went to sign into what I thought was my account and instead I was now signed into his. No sign of my sites. Nada.

Luckily my partner had originally hooked up the account so I could get in and check to make sure everything was working. It appears to be, though many of my pages now have no bar and even my overall page rank has dropped. Does this 'mix-up' have anything to do with that, I don't know, not yet.

I have signed up for a new Google account and have permissions on my own analytics now. I also have a support ticket into Google.

The moral of the story - if you are going to set up Google Analytics for a client always use THEIR login and password information - not yours.

I'll keep you posted on what Google says.

A bit wiser this Friday...

Jan

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